Monday, July 19, 2010

miracle of miracles

When: Saturday afternoon
Where: In front of my house in the blistering heat
Scene: I was shutting my garage when I lifted my arm to put the opener in my purse,
my itouch that I had {stupidly} placed in my arms fell to the ground with a dull smack, face down to the concrete.
Kandyce turned around {as if in slow motion} stunned as I let out a long "Noooooooooooooooooooooooooo!!!!" I didn't even want to pick it up.. I knew there was damage.. how could there not be!? On the way down to pick it up I got a glimmer of hope that there could be nothing wrong with it...then I got it off the ground and turned it over.. boy was I wrong.. it had spiderweb cracked all the way up the front
{ I would have posted a picture it was pretty graphic and no one should ever have to see that and I was in too much shock and a rush to get it fixed that I forgot}
I still had the receipt and case from when I bought it.. so I called the number and got loads of help from Patrick at Apple.
Part of our convo went something like this:
Pat: "So why don't you tell me what happened.."
Me: {shortened, not so dramatic version of story above} "and I brushed my finger along it to see if it still worked and it kind of scratched my finger but it still worked."
Pat: {very dramatic, concerned voice} "Was there blood when this happened?!"
Me: "no..."
Pat: {even more dramatic and demanding}"Okay Ma'am, for safety reasons I am going to have to ask you to put down the ipod!"
Me: "Okay, okay, I put it down a long time ago.. I haven't touched it! Promise!"
Turns out that the repair would cost $150 to fix but since I haven't ever called them about a problem or a repair they gave it to me for free!!!
Miracle of miracles I get my baby...err I mean my ipod fixed for free!!!

2 notes:

C-Bass said...

a miracle i tell you a miracle!

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